Frequently Asked Questions
Find answers to common questions about our products, services, and company policies in our Frequently Asked Questions (FAQ) section. Get the information you need quickly and easily.
FAQ
General Questions
What services do you provide?
We specialize in machine installation, production lines, conveyors, racking solutions, and industrial equipment installation and commissioning. Our services also include industrial pipes installation and structural steel erection. Additionally, we provide comprehensive solutions in complete pipework services, welding, metalworking, and industrial maintenance to meet your operational needs efficiently.
Do you provide services for private individuals?
Our company is only focused on the industrial manufacturing industry, and we do not offer services to private individuals.
What are the delivery times?
Delivery times vary based on the type of service selected. We will discuss the timeline with you in advance.
How can I contact you?
If you have any questions, you can reach us by phone at +421 908 525 054, by email at motyl@pmstahl.com, or through the contact form on our website.
Questions About Orders and Pricing
How do I place an order?
If you are interested in our industrial services, please contact us directly. We will discuss your requirements, conduct a site inspection if necessary, and prepare a tailored order and binding contract based on the agreed-upon scope of work.
Do you have a price list for services?
We do not have a standard price list available. To determine the cost of your order, we will prepare a customized quotation based on the specific details of your project.
How long does it take to prepare a quotation?
The time required to prepare a quotation depends on the complexity of the project.
Is the quotation binding?
No, the quotation is not binding. The service order becomes binding only after the contract has been signed.
Service-Related Questions
How long does it take to complete an order?
We aim to complete professional assembly services and other tasks as quickly as possible. However, the timeframe depends on the project's complexity. We will discuss the deadline with you, and it will be included in the contract.
What welding technologies do you use?
We utilize TIG, MIG, and MAG welding methods with CO2.
Can you provide emergency industrial machine maintenance services?
We strive to promptly address your needs in urgent cases requiring equipment maintenance or cleaning. Additionally, we offer preventive maintenance services for machinery.
Do you only handle the assembly or the transportation of machines, lines, and conveyors?
We provide professional assembly services only. Clients are responsible for arranging the transportation of the equipment.
What materials do you use for piping systems?
We manufacture industrial pipes designed for various technical mixtures, gases, and liquids using high-quality steel.
Do you produce steel structures for production halls?
We collaborate with a reliable company that manufactures structural steel according to your requirements. Our team handles the installation services.